The low-frequency hum of the Spectrogram-55 unit is currently rattling my molars, a sensation I’ve endured for the last 15 hours without a single break for anything other than lukewarm coffee and the occasional stretch. My eyes are fixed on the oscillating blue line of a recording from a 45-year-old logistics manager in Dubuque. I am Kendall G., and my job is to listen to the things people don’t realize they are saying. I’m a voice stress analyst, which is a fancy way of saying I spend my life dissecting the micro-tremors of the human vocal cord to find the exact moment a soul begins to fray. It is a lonely, precise, and often infuriating existence that makes you realize how flimsy our social structures really are.
Yesterday, I spent 85 minutes on the phone with my grandmother, attempting to explain the concept of the cloud. She kept asking where the physical building was, and when I told her it was everywhere and nowhere, a collection of servers distributed across 55 different zones, she laughed. She told me that if you can’t touch it, it isn’t real. I found myself agreeing with her more than I should have. We’ve moved into an era where we believe that if we can quantify something, we own it. We’ve turned trust into a metric, a series of 5-point scales and algorithmic probabilities. But sitting
